Informativa sulle spedizioni
Thank you for shopping with us. We are committed to providing a simple and reliable delivery experience across Canada. Please review the information below before placing your order.
Shipping Origin & Processing
Orders are processed and shipped from our Canadian fulfillment center.
Processing Time: Typically 1–2 business days, excluding weekends and Canadian statutory holidays.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
Canada-Wide Delivery
We offer shipping to eligible addresses across Canada using established and approved carriers.
Estimated Delivery: Typically 3–7 business days after dispatch for most Canadian addresses.
Delivery times are estimates and may vary depending on your location, carrier conditions, weather, peak shipping periods, transportation restrictions, and other circumstances outside our control.
Remote, rural, and northern destinations may require additional delivery time.
Lithium Battery Shipping Restrictions
Portable power stations contain lithium batteries and are subject to specific transportation regulations.
As a result, delivery may be unavailable or take longer for certain remote locations, islands, northern communities, or destinations where lithium battery transportation is restricted.
If we are unable to ship your order to the address provided, our support team will contact you with available options.
Shipping Costs
Free Canada-Wide Shipping is available on eligible orders unless otherwise stated at checkout.
Any applicable shipping fees will be clearly displayed before you complete your purchase.
Duties & Import Charges
Orders shipped from within Canada generally do not require additional customs duties or import charges upon delivery.
Applicable sales taxes may be calculated and displayed during checkout.
If you receive an unexpected carrier-related charge, please contact our customer support team for assistance.
Order Tracking
Once your order ships, you will receive an email containing your tracking number and tracking link.
Please allow approximately 24–48 hours for tracking information to become active after dispatch.
Tracking updates are provided directly by the shipping carrier and may occasionally experience delays.
Address Changes
Please review your shipping information carefully before placing your order.
If you need to change your address, contact us as soon as possible.
We cannot guarantee that address changes can be made after an order has entered fulfillment or has already shipped.
Additional shipping charges may apply if an order must be redirected or reshipped because of an incorrect or incomplete address.
Lost, Delayed, or Damaged Packages
If your order:
Arrives damaged
Appears to be lost in transit
Shows no tracking updates for an extended period
Is marked as delivered but cannot be located
please contact our support team so we can review the shipment with the carrier and assist you with the next steps.
For damaged deliveries, we recommend contacting us as soon as possible and providing photos of the package and product where applicable.
Contact Us
For questions about shipping, tracking, or delivery, please contact:
Email: aishajibrinmuhammad9@gmail.com
We typically respond within 1 business day.